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FAQs

 

What is the Public Authority?
Public Authority services are provided at no cost to consumers and providers who meet specific qualifications.

The Public Authority for In-Home Supportive Services (IHSS) is a public agency whose purpose is to make the IHSS program in every county work better for consumers, who consist of the elderly, blind and disabled, and home care providers/personal assistants.

The significant role the Public Authority fulfills for In-Home Supportive Services (IHSS) is to offer services that assist consumers with greater access to providers. This has been accomplished by:

1)      creating a provider registry, and

 

2)      establishing the Public Authority as an employer of record.  A provider registry is a computerized database listing qualified and screened IHSS providers. These services offered by the Public Authority provide consumers with a greater level of confidence when hiring providers.

 

Aside from establishing a registry, the Public Authority is also responsible for:

 

1)      investigating the qualifications and background of potential providers,

 

2)      establishing a referral system to connect providers with consumers,

 

3)      providing for training for consumers and providers, and

 

4)      performing any other function related to the delivery of IHSS.

 

The Public Authority also gives consumers a voice in how IHSS services are provided.  Services are provided at no cost to consumers or their providers.

 
4025 W. Noble, Ste. B
Visalia
CA 93277

Phone:(559)713-5000
Fax:(559)733-6161

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What is In-Home Supportive Services (IHSS)?
The In-Home Supportive Services (IHSS) program is, and will continue to be, California’s largest and most important in-home care program. The IHSS program provides personal and domestic services to aged, blind or disabled individuals in their own homes. Individuals who perform these services are called providers. Individuals who receive these benefits are called consumers. The purpose of this program is to allow the consumers to live safely at home, rather than in costly and less desirable out-of-home placement facilities.

IHSS pays providers (also called home care workers or personal care assistants) to provide personal care, such as feeding and bathing; transportation; protective supervision; and certain paramedical services ordered by a physician. Providers may also perform household tasks for consumers such as laundry, shopping, meal preparation and light housecleaning.

I would like information about how a person qualifies to receive In Home Supportive Services.
Contact I.H.S.S. personnel to inquire about consumer eligibility requirements.  (559)733-6111 or (800)571-9555. 
4025 W. Noble, Ste. B
Visalia
CA 93277

Phone:559-733-6111
Fax:559-737-4400

Click to View

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